Healthcare Information Technology

           Planning

Listening and understanding the current situation, needs, wants, and goals start the planning process.  We set milestones and a desired end state.  With our client we develop and set expectations for the implementation. 

           Implementation

With the proper planning and expectations set, we coordinate an implementation team using established  guidelines and processes to assure all items are resolved.  Each member of the implementation team is an expert in the component of the implementation they are responsible. Whether it’s customizing the Electronic Health Records System, Practice Management, Email, Security, or Training, each member is an experienced professional.  The implementation team is coordinated by our project manager to keep the implementation on time, standards met, and keep our client informed.

Support

 A. Coverage for Your Entire EHR/IT Infastructure

Our service plans cover all of your technology needs, from desktop computers, network infrastructure and unified communication.  We will work with you in choosing the right technology to enrich your practice.  Whether or not you already have some technical expertise on staff or not, our service plans provide the expertise to enhance your office and deliver dramatic reduction in your total cost of technology ownership.

B. Proactive Maintenance and Monitoring for Your Practice

With the need for EMR, reliable desktops and networks has become a fundamental business necessity within medical practices. That’s why with Carolinas IT's pro-active monitoring of your network we can offer reliable service by prevent problems before they occur. Our service continuously monitors dozens of aspects of the network performance and security, allowing us to correct issues before they interrupt your business.
 

C. EHR and IT Support

Now your practice can take advantage of versatile EHR solutions which in the past where only available to large healthcare groups. The Carolinas IT Healthcare IT Support Plans provide a complete solution for your practice’s computers, unified communication and network with live monitoring, complete security, full support, and managing your EMR product. By leveraging our IT & EMR expertise, Carolinas IT becomes the single point of contact for your EMR/IT needs offering you one focal point for all of your support requirements at one flat monthly fee.  We feel that enabling you to focus on practicing medicine without any IT distractions is a must for any medical practice.

Security – HIPAA & PCI

Privacy, security, reliability and safety are all terms that come to mind with any new EHR system.  Your patient charts need to be secure and Carolinas IT will make sure that happens.  We give consideration from your network design to choosing the world’s most trusted real-time antivirus software and spyware; all of these items play a part when securing your patients data and protecting your practice.  Our company will actively monitor and defend against threats to your network from the Internet. Carolinas IT will aid in maintaining compliancy within your medical practice by advising operations how to comply with the Health Insurance Portability and Accountability Act (HIPAA) medical privacy law and keep patient data secure. Additionally with Carolinas IT's Healthcare IT Support Plans your computers and network will stay protected and you will know your patients data is safe.

Standards

We are an active member of organizations such as NCHICA, HIMSS, HITSP that advise and set standards for interoperability, meaningful use, and application of security. This keeps of informed of the current standards and what to expect going forward so that we can design information systems today that will be able to comply with new standards going forward.

Business Continuity